When downloading the Becker Content Manager, make sure that you have downloaded the correct version for your model (there are several versions of the software).Į. The firmware upgrade will update the OS and the navigation software.ĭ. I suggest that you try first to update the firmware on the BMP box, it's a free download from the BMP website (but you'll need to create an account and register the unit first, if not done so already). I suggest that you stick to Windows PC and not try this on MacOS, the Windows OS is more mainstream.Ĭ. That said, trying a different cable would be the first thing to do.ī. There's no need to use an original Becker USB cable, any USB cable will do, though it's a rather arcane type of connector on the BMP side (called 'Mini-USB').
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